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 Post subject: Posting a shock.
PostPosted: Tue Jan 14, 2014 9:48 am 
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Posts: 70
Location: Southend
Hi All,

I recently read an article on posting compressed shocks via Royal Mail.

Apparently they are prohibited and would be disposed of....

Is there any truth is this? if so do you have any reccomendations on who to use to post a shock?

ta

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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 9:58 am 
Posts: 172
Location: Wrapped round a tree or eating dirt
I posted one via special delivery last week and it got there fine.

But I have also seen a few articles saying the same thing.

J


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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 10:08 am 
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Is it going abroad?

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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 10:15 am 
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Posts: 70
Location: Southend
Nope, just returing a faulty shock to CRC.

jrob1606 did you have to state what you were posting?

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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 10:20 am 
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Posts: 3593
I think this is the thread

http://singletrackworld.com/forum/topic ... rear-shock

Ill probably use collect plus or such like if sending one in the future.


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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 10:22 am 
Posts: 172
Location: Wrapped round a tree or eating dirt
They asked what it was worth and what it was. I said bike components.

I may have been lucky though!

CRC have a collection service don't they if you need to return stuff?

J


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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 8:58 pm 
Posts: 881
Yes it is true, post prohibited items at your own risk. If they find it they will destroy it and you won't get a refund. Compressed canisters and lithium batteries seem to be high on their list.

Just use an independant courier company like collect plus or the parcel2go.com website.


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 Post subject: Re: Posting a shock.
PostPosted: Tue Jan 14, 2014 11:04 pm 
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Posts: 1165
I would avoid collect+. The service is provided by Yodel, perhaps the worst courier company ever.
I use DPD/InterLink most of the time via http://www.interlinkdirect.co.uk/, including sending air forks last month. http://www.interlinkdirect.co.uk/prohibited-items.jsp. No problems so far. Parcel2go are not a delivery company themselves, they just hold accounts with all the main delivery companies and so can offer cheaper rates than going direct. You are still bound be the same terms of carriage though.


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 Post subject:
PostPosted: Wed Jan 15, 2014 8:38 am 
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Posts: 2082
Location: Southend
Collect÷ are great for returns in my experience. But I be only used them because they're the service of choice for nearly all the big online traders?

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 Post subject: Re: Posting a shock.
PostPosted: Wed Jan 15, 2014 6:24 pm 
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Posts: 70
Location: Southend
Thanks Gents, I will give interlink a try.

I never thought that posting a shock would be so complicated..

Matt.

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 Post subject: Re: Posting a shock.
PostPosted: Wed Jan 15, 2014 10:23 pm 
Posts: 881
Its not that hard!

you fill in the online form, parcel it, they come and collect it from what ever address you provide!


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 Post subject: Re: Posting a shock.
PostPosted: Thu Jan 16, 2014 8:07 am 
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Location: essex
I wouldn't tell them or just use a courier like myhermes then they won't query as long as its under weight

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 Post subject: Re: Posting a shock.
PostPosted: Thu Jan 16, 2014 9:54 am 
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Posts: 924
Location: Westcliff-On-Sea
And if it's a CRC return as you said above, then Collect + is free, You get a receipt that you posted it and they don't ask what's in it..

Don't see why you wouldn't just use this service provided by CRC. I've returned stuff a few times and it's been absolutely fine.


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 Post subject: Re: Posting a shock.
PostPosted: Thu Jan 16, 2014 4:37 pm 
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Posts: 1165
Collect+ is ok as a return service. The contract is with the retailer and I doubt Yodel would want to mess them around and risk losing a contract. However, if you are posting a shock that you sold on here, Pinkbike or whatever I would not use any of the Yodel services. You might get lucky but when they screw you over be prepared for the worst customer service ever. There is a reason they got voted the worst: http://www.moneysavingexpert.com/news/s ... vice-again


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