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| Help needed! http://www.essexhertsmtb.co.uk/mountain-bike-kit-equipment/help-needed-t4135.html |
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| Author: | stumpie [ Thu Mar 07, 2013 9:40 am ] |
| Post subject: | Help needed! |
OK, so what was a pain last night is now turning into a nightmare! I lost one of the bolts from the pivot on my frame and as the UK Rocky Mountain distributor went bust I'm seriously struggling to find a replacement! It's a Rocky Mountain Element 930 2012 model. I've spoken to Evens Cycles who I brought it from... They want me to take it to them so they can take a picture of the missing bolt and see what they can do - I can take the picture and send it to them... Feckwits! So I was hoping that somebody here might have a suggestion other than sell the bike for scrap and get a mainstream bike... |
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| Author: | nwmlarge [ Thu Mar 07, 2013 9:47 am ] |
| Post subject: | Re: Help needed! |
Do you have a matching one else where on the frame? take that out go to a fastner shop and get a matching one |
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| Author: | Laser [ Thu Mar 07, 2013 9:54 am ] |
| Post subject: | Re: Help needed! |
. |
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| Author: | Jon [ Thu Mar 07, 2013 10:07 am ] |
| Post subject: | Re: Help needed! |
And if that doesn't work talk to the guys in Canada - RM are a well known make and will help http://www.bikes.com/main+en+07_400+contact.html |
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| Author: | stumpie [ Thu Mar 07, 2013 10:42 am ] |
| Post subject: | Help needed! |
Cheers guys, I've already emailed Canada as well as left messages for them on Facebook and Twitter  It's also the only bolt of that type on the bike! At the moment I'm thinking about going to Evans and whipping a replacement off a display bike... Lakeside has three Elements in right now! |
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| Author: | nwmlarge [ Thu Mar 07, 2013 10:52 am ] |
| Post subject: | Re: Help needed! |
I would think that would be reasonable to do while you source a new bolt if nothing else it would enable you to take that bolt to a fastner shop to match up to get a new one. |
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| Author: | stumpie [ Thu Mar 07, 2013 11:39 am ] |
| Post subject: | Help needed! |
I was joking but I hadn't thought about that... |
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| Author: | nwmlarge [ Thu Mar 07, 2013 11:43 am ] |
| Post subject: | Re: Help needed! |
Hey don't ask don't get saves having the bike stuck in the shed. |
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| Author: | Turner5 [ Thu Mar 07, 2013 11:58 am ] |
| Post subject: | Re: Help needed! |
U could book a test ride on one take it round corner et voila ? Doubt they'd notice on the return. |
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| Author: | stumpie [ Thu Mar 07, 2013 12:13 pm ] |
| Post subject: | Re: Help needed! |
Turner5 wrote: U could book a test ride on one take it round corner et voila ? Doubt they'd notice on the return. I like your style Ade 
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| Author: | AgentOrange [ Fri Mar 08, 2013 8:36 pm ] |
| Post subject: | Re: Help needed! |
I do hope very much that you are all joking 
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| Author: | chatman [ Fri Mar 08, 2013 9:08 pm ] |
| Post subject: | Help needed! |
AgentOrange wrote: I do hope very much that you are all joking Errrr yep
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| Author: | AgentOrange [ Fri Mar 08, 2013 11:03 pm ] |
| Post subject: | Re: Help needed! |
Sorry, but had enough of the light fingered type this week that my sense of humour has departed |
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| Author: | Turner5 [ Sat Mar 09, 2013 10:15 am ] |
| Post subject: | Re: Help needed! |
I have to say that Evans owe me.. They are in my personal experience incompetent buffoons and are my absolute last option. Sometimes karma needs a helping hand! |
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| Author: | shouldgetoutmore [ Sat Mar 09, 2013 10:54 am ] |
| Post subject: | Re: Help needed! |
Is it still under warranty? It doesn't matter if the supplier has gone bust it is down to the retailer to sort. If it is still under warranty take it back to the retailer and bang your fist on the counter and demand a solution. If they don't play ball threaten them with trading standards. i.e this is a safety issue you could have suffered a mechanical failure resulting in personal injury. If its not under warranty search for cycle shops in Canada who stock rocky bikes and see if they can help. |
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